Return Policy

Australian Returns
We want you to love your bridal jewellery and wedding accessories, and we’re happy to accept returns within 30 days of receipt.

To begin your return, email orders@elizabethbower.com with your order number. We’ll provide a return label for you.

Please note:

  • Returns must be postmarked within 30 days to be eligible for a refund.

  • A $10.00 AUD return fee will be deducted from your refund.

  • Shipping fees are non-refundable.

  • Items must be returned in new, unworn, and saleable condition.

International Returns
To request a return for your bridal jewellery or wedding accessories, please email orders@elizabethbower.com with your order number. We’ll provide the return address and instructions.

Please note the following:

  • Returns must be postmarked within 30 days of receipt to qualify for a refund.

  • Customers are responsible for return shipping costs and labels.

  • Original shipping fees are non-refundable.

  • Items must be returned in new, unworn, and saleable condition.

  • A $10.00 USD return fee will be deducted from your refund.

  • Sale items are final sale and cannot be returned.

  • Refunds typically take 5–10 business days to process once your return is received.

  • We do not refund shipping costs on returned items.

Important:
For your security, return your item using a trackable and insured courier (e.g. FedEx, UPS, or USPS). Elizabeth Bower is not responsible for items lost or damaged during transit.