Return Policy

AUSTRALIAN RETURNS

We want you to love your bridal jewellery and wedding accessories, and we’re happy to accept returns within 30 days of receipt.

To begin your return, email orders@elizabethbower.com with your order number. We’ll provide a FREE return label for you.

Please note:

  • Returns must be postmarked within 30 days to be eligible for a refund.

  • A $10.00 flat rate restocking fee is applied to all returns and will be deducted from your refund.

  • Shipping fees are non-refundable.

  • Items must be returned in new, unworn, and saleable condition.

    A  $10.00 flat rate restocking fee will be deducted from your refund.

    Sale items are final sale and cannot be returned.

    Refunds typically take 5–10 business days to process once your return is received.

    We do not refund shipping costs on returned items.

     

INTERNATIONAL RETURNS

To request a return for your order please email orders@elizabethbower.com with your order number. We’ll provide the return address and instructions.

Please note the following:

  • Returns must be postmarked within 30 days of receipt to qualify for a refund.

  • Customers are responsible for return shipping costs and labels.

  • Original shipping fees are non-refundable.

  • Items must be returned in new, unworn, and saleable condition.

  • A $10.00 flat rate restocking fee will be deducted from your refund.

  • Sale items are final sale and cannot be returned.

  • Refunds typically take 5–10 business days to process once your return is received.

  • We do not refund shipping costs on returned items.

Important:
For your security, return your item using a trackable and insured courier (e.g. FedEx, UPS, or USPS). Elizabeth Bower is not responsible for items lost or damaged during transit.